*PRE-ORDER* Beloved Locket Necklace
- Description
- Care
- Delivery
Show your love and appreciation with this beautiful locket necklace. It has an exquisite design featuring the timeless symbol of love, and is the perfect way to keep a cherished memento close to your heart.
*Pre-order items take longer to make. The production lead time is approximately 5 weeks.
- Metal: 18K yellow gold
- Gold weight: ~2.2g
- Avoid ultrasonic and steam cleaning
- Use warm, soapy water to gently wash if needed
- Keep dry and cool. Ideally stored in padded jewelry box
- Each piece is handmade by our experienced artisans. The average production time is 20 days, with exception of ready-to ship pieces which ship within a few days
- Free domestic shipping on all US orders
Complete the look:
Free 30 Days Returns
365 Day Warranty
Worldwide Shipping
FAQ
Q: When will my order get shipped?
Our artisans handcraft each piece with meticulously selected natural gemstones. The average production time is 3-4 weeks. We do our best to fulfill each order as soon as possible.
Q: Why are there slight differences in each jewelry piece?
Since natural gemstones were cut to preserve the best of their color, clarity, and weight, they possess inherent variations. No two pieces can be exactly the same. Slight variation in measurements are expected.
Q: How do you maintain consistency in your products despite these differences?
We meticulously handpick stones that meet our stringent quality standards, ensuring that you receive a product of exceptional beauty and craftsmanship. We guarantee that each item you receive is authentic with the highest level of quality and beauty.
Q: What if I'm not satisfied with the slight differences in my jewelry piece?
Please contact our customer support team, and they will assist you in finding a solution that meets your needs. We also offer free 30 day returns.
Q: How do I care for my Tyche Grace jewelry?
Store your Tyche Grace pieces in a cool, dry place, ideally in a soft pouch or jewelry box. Clean carefully with a soft non-abrasive cloth to maintain shine as needed. DO NOT use any abrasive or dip-in cleaner as the harsh chemicals will cause damage to the gemstones/ pearls.
Q: I want to customize with a gemstone but don't see it as an available choice. Can I submit a custom order request?
Absolutely! Reach out to our support team at hello@tyche-grace.com with your specific request and we'll be in touch.
Shipping
Production time
Ready-to-ship items are in-stock and will be shipped out within a few business days. For all other pieces, it takes 3-4 weeks to be handmade by our artisans. Production starts as soon as the order is placed. Please contact us if you need to expedite your order and we will try our best to accommodate.
Order tracking
You will receive an email with tracking information once your order leaves our warehouse.
Get in touch
We are here to help! Contact us at hello@tyche-grace.com